Support Center

Updating personal details

Last Updated: May 02, 2016 04:02PM CEST
Customers whose personal data (name and/or address) has changed are encouraged to contact us immediately about the changes and are requested to send us one of the following documents in the following cases:

Change of address:

We accept the following documents:
  • Bank statement, electricity, water, gas, or telephone bills

Change of name:

We accept the following documents: 
  • Marriage certificate
  • National ID Card

Change of email: 

Please click on your username to change your personal information including updating your email address. Enter your new email address in the provided field. You will be sent an email on your old email address in order to verify your new email account. 

Unfortunately it is not possible to change your username at any stage.

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