Support Center

How the bonus system works

Last Updated: Oct 07, 2015 01:59PM CEST
All bonuses you receive are queued in your account and can be redeemed at a later time. Whenever you can redeem at least one bonus, an orange icon next to your balance will notify you about the number of bonuses available.

You can find a list of your bonuses by going hovering your cursor over your username, left click on BONUSES, or by clicking the notification icon. Just click the orange button to redeem the available bonuses. The amount will be added to your balance and any turnover completed from then on counts towards the wagering requirements of this bonus.

We always keep your own money and the bonus money separate. You can click the arrow next to your balance to see how it breaks down. Wherever possible, stakes are taken from your withdrawable balance first, however they still count towards the bonus requirements. The progress bar on the bonus page shows you the required turnover to close the bonus and in case of deposit bonuses also the turnover required to activate it. With every bet you place you can see the bar filling up a bit more.

If you point your mouse over any balance in your transactions overview you can see which part of your balance is bonus money. You can also check in the details of any betslip to see if it was placed using bonus money. You will be notified when the bonus is fully wagered. The complete bonus balance will then become part of your withdrawable balance. You will then be able to redeem any further bonuses you have available.

For further information and FAQs on our bonus system, please click here.


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