Support Center

How do I age verify?

Last Updated: Jan 04, 2017 04:25PM CET
Due to new regulatory requirements and to ensure the security of accounts, it is important that we are able to age verify our customers within 3 days of registering a new account. 

Please upload any copies via this link when logged in to your account:

https://www.racebets.com/en/horse-racing/account/verification



 To fulfil this requirement kindly upload one photo of the following:
  • Passport
  • Driving licence, front and back copies (photographic)
  • National Identification Card, front and back copies (photographic)

Please be aware:
 
  • The documents must be clear and legible showing all four corners of the document and include your username or account ID. If this is not the case processing time may be longer.
  • Please upload in JPEG file formats only
  • For your personal security please blank out all digits except for the last four of the account and card numbers, leaving the start and expiry date visible.
Kindly forward information to:
 
  • E-Mail: support.en@racebets.com
  • Post, to:
    RaceBets International Gaming Ltd.
    Verification Team
    Dragonara Business Centre, Dragonara Road
    St. Julian's STJ 3141
    Malta

Failure to comply with regulation will result in your account being temporarily locked, until such times you provide sufficient age verification proof.




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