Support Center

Changing your password

Last Updated: Jul 23, 2014 04:39PM CEST
Upon requesting a new password, we will send an email to you with a new password enclosed. Please see this example of an auto-generated password: hnsyBFTMSU3.

Please use this password to log in to your account, after which you will need to change your password. 

Once you are logged in, click on MY ACCOUNT > PERSONAL DATA and scroll down to the bottom of the page to CHANGE MY PASSWORDA new window will appear for you to enter your new password.
Make sure your password contains upper case and lower case letters, as well as numbers and/or symbols in order to fulfil the security requirements. The password must have at least 8 characters.

For security, please make sure that you always logout of your account and do not disclose your password to any third parties. Please note that our Support team do not have access to your password.

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