Support Center

Updating personal details

Last Updated: Apr 28, 2015 03:54PM CEST

Customers whose personal data (name and/or address) has changed are encouraged to contact us immediately about the respective changes and are requested to send us one of the following documents in the following cases:

Change of address:

We accept the following documents:
  • Electricity, water, gas, or telephone bills

Change of name:

We accept the following documents: 
  • Marriage certificate
  • National ID Card

Change of email: 

To change any personal data such as updating your email address please click on your username. Enter your new email address in the provided field. You will be sent an email on your old email address in order to verify your new email account. 

Change of username is not possible.

Do you need help?
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found