Support Center

Stake and loss limits

Last Updated: Oct 08, 2016 10:00AM CEST
RaceBets.com takes responsible gaming very seriously. In order to stay in control of your gaming, we allow customers to limit their stakes and/or losses for a specific period of time. Customers can set these limits via the LIMITS & EXCLUSIONS tab accessible when hovering the cursor over the username once logged in to your account, or by emailing support.en@racebets.com.
 

Loss limits for betting start from the moment they are set. They run for the time you choose (week, month or year) and then they are automatically re-set and begin again.

As with all limits, they take into account the amount deposited during the previous period. 

For example, if you set loss limits of £500 (€500) per week around Monday mid-day, your losses will be tracked from that point and you will be prevented from losing more than £500 (€500) until the following Monday. Then the loss limits will be re-set for the following week.

If you increase your limit, it will come into force 24 hours for UK residents and 7 days later for other residents. Decreases take effect immediately.

 

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