Support Center

My Account

  • How do I register?

    If you would like to use our betting services, you can easily register with us by clicking on Register now: h...

    Jul 23, 2014 04:30PM CEST
  • My Account has been locked!

    If you have entered your password incorrectly three times, your account will be locked automatically by our sy...

    Mar 23, 2016 04:07PM CET
  • Forgotten username/password

    If you have forgotten your password or username, please contact our service team by email or telephone for ass...

    Jul 23, 2014 04:36PM CEST
  • Email verification

    Due to security purposes, RaceBets.com is obliged to verify your email address. Therefore, it is very importan...

    Jul 23, 2014 04:37PM CEST
  • Changing your password

    Upon requesting a new password, we will send an email to you with a new password enclosed. Please see this exa...

    Jul 23, 2014 04:39PM CEST
  • Updating personal details

    Customers whose personal data (name and/or address) has changed are encouraged to contact us immediately about...

    Apr 28, 2015 03:54PM CEST
  • Verification (KYC Process)

    For regulatory reasons, RaceBets.com is required to verify the identity of certain customers. You may be asked...

    Jan 04, 2017 07:11PM CET
  • Account currencies

    RaceBets.com currently offers the following currencies for operating your account: EUR GBP SEK NOK...

    Aug 26, 2013 12:59PM CEST
  • Stake and loss limits

    RaceBets.com takes responsible gaming very seriously. In order to stay in control of your gaming, we allow cus...

    Oct 08, 2016 10:00AM CEST
  • Self exclusion

    RaceBets.com encourages customers to self-exclude themselves from betting if they feel they have a gambling pr...

    Jul 13, 2016 11:06AM CEST

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