Support Center


  • Welcome Bonus offer a generous welcome bonus for customers making their first deposit. Details of the offer ca...

    Jan 17, 2017 12:21PM CET
  • Welcome Bonus - Full Terms

    Significant terms and conditions New customers only. Minimum deposit €10 – must play through once. 100% Maxim...

    May 04, 2018 01:51PM CEST
  • How the bonus system works

    All bonuses you receive are queued in your account and can be redeemed at a later time. Whenever you can redee...

    Oct 07, 2015 01:59PM CEST
  • Where can I see the bonuses I have?

    All bonuses which you have received but not redeemed yet are shown in the bonus section of your account. You c...

    May 02, 2016 04:30PM CEST
  • Which balance is used to place my bets?

    If possible, bets are always paid for with your withdrawable balance. This comes with the advantage that any p...

    May 02, 2016 04:29PM CEST
  • Do my bonuses have an expiry date?

    Yes. Every bonus has an expiry date which is usually three months from when the bonus is added to your account...

    May 02, 2016 04:29PM CEST
  • Can I cancel my bonus?

    If you want to cancel the bonus to request a withdrawal, just go ahead. When you request your withdrawal we wi...

    May 02, 2016 04:28PM CEST
  • What is an activation requirement?

    All bonuses which are given on the basis of a qualifying deposit have an activation requirement: This is the t...

    May 02, 2016 04:28PM CEST
  • Can I see how my bonus balance has evolved?

    Yes. In your transactions overview, you can hover the cursor over the balance in the last column of every row ...

    May 02, 2016 04:28PM CEST
  • Birthday bonus

    To help you enjoy your birthday, RaceBets offers a Birthday Bonus to every customer who qualifies for a bonus....

    May 03, 2016 07:48AM CEST

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